Inbound AI SDR that runs chat, voice and video conversations on your site and books meetings, metered by web sessions and active email contacts.
Salesforce-centred demand gen teams with real inbound traffic that currently converts through a form and a delay. Piper handles website conversations in text, voice or video, replies to inbound email, books meetings from forms and chat, and posts two-way into Slack. The published capacity tiers are traffic-shaped rather than seat-shaped, so a small team with heavy traffic is the right fit.
There is no published price at any tier - all three plans are a Contact us button, and the page says Qualified will build a custom plan, which means procurement runs on their timeline. Capacity is metered on monthly web sessions and monthly active email contacts, not on conversations, so a traffic spike or a paid campaign consumes allowance whether or not it produced pipeline; Premier is capped at 250K sessions and only 2,500 active email contacts a month. MCP and API access, agent handoff and the Salesforce sandbox start at Enterprise, every plan below Ultimate includes just one SDR agent profile, and the trust page states Qualified has no EU data storage option at this time.
Pros
Cons
Every tier is quote-only. The pricing page shows a Contact us button on Premier, Enterprise and Ultimate and states that Qualified will build a plan customised for you. What it does publish is capacity: monthly web sessions and monthly active email contacts per tier. No credit system, per-conversation rate, seat minimum or Piper-specific price is stated anywhere on the pricing page, so budget modelling requires a sales conversation.
Traffic and contacts, not conversations. The pricing page lists monthly web sessions and monthly active email contacts as the capacity units: Premier at 250,000 sessions and 2,500 active email contacts, Enterprise at 2,000,000 and 10,000, Ultimate at 5,000,000 and 24,000. That means a paid campaign or a bot spike consumes session allowance regardless of whether it generated any qualified pipeline.
No. Qualified's trust page states customer data is stored in Amazon Web Services' US-East region in Northern Virginia, and explicitly that Qualified does not have any data storage options in the EU at this time. It states Qualified no longer relies on Privacy Shield and instead uses Standard Contractual Clauses for US data transfers, with the DPA and SCCs covering all sub-processors listed separately.
Salesforce CRM integration is listed on every tier, along with Salesforce reporting and analytics and automated workflow actions in third-party systems. However, MCP and API access, agent handoff and a Salesforce sandbox start at Enterprise. HubSpot appears among the named go-to-market systems on the Piper page but the pricing page gives no HubSpot-specific plan-level detail, so confirm the depth of that integration before buying.
Facts sourced from the vendor’s own site, last verified 2026-10-10.
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