Enterprise AI platform with a published no-training commitment, ISO 27001/27701/42001 certifications, 19 named connectors, SAML SSO and SCIM.
Teams whose blocker is governance rather than drafting speed: the security page states WRITER does not use your data to create, modify or train its models, and lists ISO/IEC 27001, 27701 and 42001 certifications plus SOC 2 Type II with annual examinations. Admins can configure organisation-wide data controls including an automated data deletion schedule. Enterprise documents SAML SSO, SCIM provisioning, audit logs, departmental brand and voice profiles, and granular agent governance, observability and auditability.
Anyone who needs to budget before a sales call. The plans page carries no dollar figure at all: Starter is described only as "monthly or annual per-seat plans with fixed credit limits" and Enterprise is "Contact sales", so the published credit allowance for Starter is unknown. It is also no longer presented as a writing editor - the plans page is built around WRITER Agent, playbooks, scheduled routines and connectors, and the style-guide and terminology features WRITER was known for do not appear on it. Starter is capped at 5 users, 5 playbooks, 3 scheduled routines, 3 active connectors, 1 team personality profile and 50 GB in a single Knowledge Graph.
Pros
Cons
No, per its own security page. The page states WRITER does not use the data you share to create, modify or train its models, and the FAQ adds that it does not train on user inputs or any outputs. The same FAQ describes a zero data retention approach, storing data only as long as needed, and admins can set an organisation-wide automated deletion schedule.
The plans page publishes no number. Starter is described only as monthly or annual per-seat plans with fixed credit limits, and Enterprise says contact sales. The one place with real figures is the developer pricing page, which bills model usage per token: palmyra-x6 at two dollars input and eight dollars output per million tokens, with WRITER Agent credits defined as one credit equals one United States dollar.
The published plans no longer describe one. Both tiers are framed around WRITER Agent, playbooks, scheduled routines, connectors, guardrails and a Knowledge Graph. Style guide and terminology features do not appear on the plans page. Enterprise does list departmental brand and voice profiles, and Starter includes one team personality profile, so brand-voice control exists, but as an agent setting rather than an editor feature.
Starter allows up to five users, up to five playbooks, up to three scheduled routines, up to three active connectors, one team personality profile, basic connectors, basic guardrails, basic admin reporting, team-level roles and team-only playbook sharing, with fifty gigabytes of storage in a single Knowledge Graph. Cross-team sharing, SAML single sign-on, SCIM provisioning and unrestricted connectors all require Enterprise.
Facts sourced from the vendor’s own site, last verified 2026-10-24.
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