Meeting notetaker whose bot joins Zoom, Meet and Teams as a visible guest, with per-user monthly minute caps on the free and Pro tiers.
Individuals and workspaces that want a notetaker to attend calls on their behalf rather than needing a person to sit in the meeting, since Otter's help centre says Notetaker joins Zoom, Google Meet and Microsoft Teams as a guest and can record when the host is absent once the Otter and Zoom accounts are connected in advance. The standing free Basic tier suits light, short-meeting use at 300 transcription minutes per user per month with a 30-minute cap on any single conversation. Workspaces that need pre-meeting recording notifications enforced across everyone need the Enterprise plan, which is also where the API and webhooks sit.
Anyone who needs an AI notetaker to stay out of sight should rule this out: Otter's help centre states Notetaker joins as a visible guest participant whose display name combines your first name with "Notetaker (Otter.ai)", and that the in-meeting chat announcement is the primary mechanism by which it notifies all participants during a session. It is a poor fit for long sessions or bulk imports, because Basic cuts a conversation at 30 minutes and Pro at 90, and even Business and Enterprise stop imported-file transcription at 6,000 minutes per user per month and conversations at 4 hours. Teams that must rule out vendor model training need to read the privacy policy first, which lists training Otter's proprietary AI technology on de-identified audio recordings and on transcriptions as a purpose of processing.
Pros
Cons
Yes. Otter's help centre states Notetaker joins Zoom, Google Meet and Microsoft Teams as a guest participant and is visible, with a display name combining your profile's first name and "Notetaker (Otter.ai)". On joining it posts a chat message linking to the live transcript, which Otter calls the primary mechanism for notifying all participants during a session, and it advises workspace admins not to lock that setting off organisation-wide.
Basic gives 300 minutes per user per month, described as a shared pool across all transcription types, and caps any single conversation at 30 minutes. Pro gives 1,200 minutes per user per month with a 90-minute conversation cap. Business and Enterprise list unlimited meeting transcription but still cap imported-file transcription at 6,000 minutes per user per month and conversation length at four hours.
Partly, by its own account. The privacy and security page states Otter "uses a proprietary method to de-identify user data before training our models", and the privacy policy lists training its proprietary AI technology on de-identified audio recordings and transcriptions as a purpose of processing. Separately, Otter states no customer data will be used to train or improve its AI service providers' models and that those providers do not store data sent through the API.
The pricing page lists Otter API and Webhooks, plus custom CRM and dialer integrations, only in the Enterprise column, and Enterprise is custom-priced through a demo request rather than a published number. SSO and SCIM each carry a stated minimum 100-user license. An Otter MCP server is listed from the Basic tier, so MCP access does not require Enterprise.
Facts sourced from the vendor’s own site, last verified 2026-10-10.
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